September 15, 2014 6 Comments
A Facebook friend recently posted 50 pieces of advice on life from an 80 year old. I liked it so much that I decided to follow suit, so here are my 100 pieces of random advice to managers, from a 70 year old.
– Don’t beat around the bush … be specific … vagueness is confusing.
– Sarcasm is for losers … say what you have to say without rancour.
– Never stop learning … it’s a journey not a destination … you will never be a perfect manager.
– Be humble … greatness doesn’t need to be advertised.
– Be prepared to take the blame for failures, but always give the credit for success to your people.
– Be yourself at all times … don’t play different characters … schizophrenics are hard to follow.
– Never lie but don’t always feel the need to blurt out the truth.
– Tell people how they make you feel … both good and bad.
– Never get angry … the minute that you do, you lose.
– Be tough when needed … but always fair, well prepared and controlled.
– Don’t compromise … neither side wins which means neither side is fully committed.
– Give people freedom to make mistakes, and make sure that they experiment enough to do so.
– Make recruitment a major key competence.
– Share and celebrate successes … don’t overdo it as will diminish importance.
– Work is meant to be fun … this doesn’t mean funny.
– Never forget that great people have choices of where they will work.
– If you pay peanuts, you get monkeys.
– Tell people you know when they have gone that extra mile.
– Protect your people from interference from all directions.
– Grow and develop your people … this makes each year easier than the one before.
– If you hire someone for their strengths, don’t discard them just for their weaknesses.
– Do everything you can to help under performers until you are sure nothing else is going to work.
– Build talent for the whole organisation and let people fly away when they are ready.
– Build visible successors … promotion comes easier to those who have a ready replacement.
– Hire people who are smarter than you … if you can’t find them you are deluded.
– Work hard on building a culture of self-managing teams.
– Instill an understanding that competitiveness is external, collaboration is internal.
– When you are in a 1 on 1 you must have 100% focus on that person.
– Talk less, listen more.
– A 70% idea that someone is committed to is better than a 90% idea imposed.
– Learn and move on from mistakes … don’t dwell on them.
– You lead by example … your people see everything you do.
– Keep your people updated … it kills gossip and starves the rumour mill.
– Tell stories that people will understand and remember … legends live long.
– Never scream or lose your temper … people will know when you are angry anyway.
– Understand the difference between friendliness and friendship.
– The boss is not always right.
– Gender, race, religion, sexual orientation are never business decision criteria for anything.
– There is no one size fits all … every person is different.
– Be readily available, but on your terms and with your time well-managed.
– Talk to your customers … both internal and external.
– Control and limit the number of meetings … let people decide things on their own.
– Tell your people it is easier to get forgiveness than approval.
– Don’t email anything important when you can talk directly to the addressees.
– Laugh often … there is much to laugh about in business and life.
– Manage behaviours not people … behaviours define the organisation.
– Keep it simple.
– Manage the financials or they will manage you.
– Build networks … real linkages, not just linkedin connections.
– Being fair is more important than being tough.
– Delegate, delegate, delegate.
– Give people challenging assignments so they can learn and also be tested.
– Mentor high potentials and exciting young people … it is fun, inspirational and rewarding.
– Challenge people to run faster and jump higher … it shows you know they can.
– Walk the talk … you are their role model.
– Meet commitments that you make, or leave them for someone who can.
– Integrity is key … What you believe is what you say is what you do.
– People are the only sustainable competitive advantage.
– Recruit for attitude more than skill … skills can be taught.
– Create a level playing field for all.
– Never start a sentence with “When I was in your role ….” or “What I did was …”.
– Drive change and allow others the same right to question the status quo.
– Encourage creativity, innovation and calculated risk-taking.
– Build a dream/vision, share it and get buy-in.
– Never accept dishonesty of any kind.
– Share knowledge … it is contagious.
– Fight for your people … you are their champion.
– “I don’t know” is a valid response no matter how senior you are.
– Read voraciously … for business and pleasure.
– Build a peer support team … it helps to have a sounding board.
– No dress down days … just ask people to dress appropriately for the job they are doing.
– Encourage people to introduce suitable recruits … they are great judges of who would fit.
– When good people seriously need to move on, let them go with grace and dignity.
– Your word is your bond … always.
– Meet deadlines and commitments.
– Projects must be well managed … make sure you have the best project managers.
– You can’t win everything … take losses graciously (doesn’t mean you must enjoy them).
– Nothing happens in the world until someone sells something.
– If it sounds too good to be true, it probably isn’t true.
– Many senior people think they are great speakers … most aren’t … practice is key.
– No matter your opinion of your boss, you must build a strong business relationship with them.
– Make appointments with yourself … at least 1 hour per day.
– Take your job seriously … but not yourself and never your own importance.
– Have a mentor or coach no matter how senior you are.
– Dress to impress and set the standard.
– Money is only one reward and not a true motivator for everyone.
– Finding the right PA is a key to personal success.
– If you can’t explain it in just a few sentences to an outsider, it is too complex.
– It only takes a few passionate people to start a revolution.
– Only unreasonable people drive change.
… and my last 10 points which are personal tips ….
– Never forget you have a family.
– You must take regular breaks and vacations.
– If you don’t love the job, change it for something that excites you.
– Plan the time with your family with same importance as business meetings.
– Play truancy every once in a while.
– Being the richest person in the cemetery makes no sense.
– It helps to be physically fit … exercise your mind and body.
– Keep your family up to date with what is happening … travel, breaks etc.
– The time after you wake should be for someone/something you love.
– Put a photo of your family in view to remind you why you are working so hard.